Storage Management Partners
Self Storage Staff Training and Placement

Develop your current staff to be efficient and effective storage managers.

The success of your business can depend on the front line staff personnel. We can help you find the right staff or develop your current staff to be efficient and effective storage managers.

    We offer specific training on: 

  • Closing the Sale
  • Customer Service, Sales, and Product Knowledge Training
  • Ancillary Sales Training- Packing Supplies, Trucks
  • Presenting Tenant Stored Goods Insurance 
  • Presenting the Rental Agreement
  • Telephone Techniques
  • Customer Relations 
  • Understanding Rent Rate Philosophies
  • Overcoming Rental Rate Increase Objections
  • Effective Marketing- On and Off Site
  • Daily Operating Procedures and Controls
  • Delinquency Control, Collections, Auctions
  • Physical and Financial Audit Training
  • Reading, Interpreting and Understanding Financial Reports
  • Importance of Accurate Competition Assessment